WILD VEDAS PRIVACY POLICY
PLEASE READ THIS PRIVACY POLICY CAREFULLY
Wild Vedas (referred to herein as “Wild Vedas”, “we”, “us” and “our”) respects your privacy and is committed to protecting the privacy of those who use our services, including the use of our website https://www.wildvedas.com, our online booking system, and any website we offer from time to time (collectively, “the Website”), or such other services (in-person or online), applications or websites we make available to you (collectively, “the Services”).
This privacy policy (“Privacy Policy”) describes and governs how we collect personal information and health information in connection with your use of the Services and how we use and share that personal information and health information. Please take the time to read this Privacy Policy.
By continuing to use the Services, or otherwise providing us with your personal information and health information, you are accepting this Privacy Policy in its entirety and without modification and consenting to our collection, use, and sharing of the personal information and health information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue accessing and using the Services immediately and do not otherwise provide us with your personal information and health information.
We reserve the right to revise or modify this Privacy Policy periodically. We will post any changes on the Website and will use commercially reasonable efforts to notify you of material changes by email. The last date that the Privacy Policy was changed will be displayed at the bottom of the Website. With this information, you will always be informed about what personal information and health information we collect, how we use it, and under what circumstances we may disclose it. Your continued access to and use of the Services or your purchase of goods through the Services after any such changes constitutes your acceptance of, and agreement to be legally bound by this Privacy Policy, as revised. Please periodically review this Privacy Policy so that you know what personal information and health information we collect, how we use it, and with whom we may share it.
This Privacy Policy is incorporated into and forms part of the terms of service for the Services or any of our other online services.
1. What Information does Wild Vedas collect?
We collect information from you only when you choose to provide information to us, when you voluntarily provide it through the Services, or when you provide it to us through other means. The information we collect depends on how you use the Services or otherwise communicate or interact with us.
Personal Information
“Personal information” means information about an identifiable individual (e.g., name, address, telephone number, e-mail address, payment information, health information and emergency contact information). Personal information does not include anonymous or non-personal information (e.g., business contact information, information that cannot be associated with or traced to a specific individual or anonymized data).
We collect personal information that you knowingly provide when you use the Services. If you create a personalised account with Wild Vedas by registering for one on the Website, you will be required to provide us with similar personal information. In any case, we’ll use the personal information you provide to us in order to better serve your interests.
Now and then, we may conduct surveys, contests, mailings or other promotions. If you choose to participate in one of our surveys, contests, mailings or other promotions, we may request personal information, such as your name, e-mail address, telephone number, interests, and other personal information, to enable us to execute the promotion and notify winners. Some of this information will be mandatory to participate in the promotion; other information will be optional. We will tell you whether any personal information is mandatory or optional.
Health Information
“Health information” means any personal information received by Wild Vedas relating to an individual’s physical or mental health. Health information includes, but is not limited to, all personal information relating to an individual regarding their health and wellness, including diagnostic information, health history, biometrics, and recordings (be they audio, video, or a combination thereof) of conversations between an individual and Wild Vedas made in the course of, or with the intention of, providing services. We only collect health information that you provide to us when you use the Services.
Use of the Services: Information Sent to Us by Your Browser
Some of the information we collect from you when you use the Services does not personally identify you, although it may be unique or consist of information that you consider personal. For example, we collect information that is sent to us automatically by your browser or by using cookies, pixel tags, web beacons, tracking URLs, and other website technologies. This information typically includes your IP address, the identity of your internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, the pages you visit, and any search terms you enter while using the Services. This information cannot be used to identify you personally unless you identify yourself to us by, for example, making a purchase, creating an account or by giving us your e-mail address. If you provide us with personal information by creating an account with us or otherwise, we may link the information sent to us by your browser to the personal information you have provided to us.
Use of the Services: Cookies, Pixel Tags, Web Beacons and Similar Technologies
We use "cookies," “pixel tags,” “web beacons” and other web technologies for a number of purposes, including:
to collect information about the ways you use the Services - for example, which pages you visit, which links you use, and how long you stay on each page;
to support the features and functionality of the Services - for example, to save you the trouble of re-entering information already in our database, or to prompt the settings you established on previous visits to the Services; and
to personalize your experience when you use the Services.
Generally, the information we collect using these web technologies does not identify you personally. If, however, you have provided us with personal information by creating an account on the Website or otherwise, we may link the information collected using these Web technologies to the personal information you have provided to us which in turn, identifies you.
Cookies are small pieces of information stored by your browser on your computer’s hard drive. Most web browsers accept cookies by default, but you can change your browser settings to refuse cookies. If you do so, you may experience difficulties using the Services.
Pixel tags or web beacons are tiny graphic images used to help us analyze your online shopping patterns, create content designed for your connection speeds, and deliver e-mail in a format you can read.
When you access the Services by clicking on a link in an electronic communication you receive from us, your browser tells us that someone has clicked on a particular link in that particular electronic communication. We use this information to improve our marketing efforts.
Social Media/Integration with Third Party Platforms
The Services may permit you to interact with a third-party website or service, such as enabling you to "like" us on another website or "share" content from the Services with third-party websites (a "Social Networking Service"). If you choose to "like" or "share" content or to otherwise post personal information from or via the Services to a Social Networking Service, that information may be publicly displayed, and the third-party may have access to certain information about you and your use of the Services. Similarly, if you interact with us through a Social Networking Service, we may have access to information about you (for example, if you "like" or "follow" our page on a third-party website). Please note that if you mention or comment about Wild Vedas or the Services in your post to a third-party platform, the third-party platform may allow us to publish your post via the Services.
You may also choose to use a social media tool offered by a third party, but available on the Services (such as posting a review). Use of such features may allow us to collect (or the third party to share) information about you, including personal information. When you choose to use a social media tool available through the Services, you may be opting to link your activity on the Services with that third-party website or service, which may then collect information about your visits to the Website and may publish that activity as you request to your profile or similar feature with that third party.
In addition, we may receive information about you if other users of a third-party website give us access to their profiles and you are one of their "connections," or information about you is otherwise accessible through your "connections" web page, profile page, or similar page on a social networking or other third-party website or interactive service.
The information collected and stored by the third party remains subject to the third party's privacy practices, including, but not limited to, whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third party website and service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected.
Analytics
Portions of the Services may also use analytical tools (collectively, “Analytical Tools”) that are operated by us and third-party providers, such as (Squarespace, Janeapp, Cliniko, Eventbrite, etc.), which may use cookies, web beacons, scripts, and similar means for the purpose of collecting information and analysing how you use the Services. Information collected using Analytical Tools will be transmitted and stored on servers (which may be on servers located outside of Canada). The third-party providers of Analytical Tools may also transfer this information to other third parties (such as governmental authorities) where they are required to do so by law, or where such third parties process the information on their behalf. As some Analytical Tools rely on cookies to perform their functions, you can avoid having your usage data collected by those Analytical Tools by disabling cookies in your browser.
Advertising
The services of third-party advertising networks and similar vendors (such as Meta and google, collectively “Third Party Ad Providers”) may collect certain information, including personal information, over time about you and your visits to the Services. These third parties may set and access their own tracking technologies on your computer or mobile device, including, but not limited to, cookies and web beacons, and may otherwise collect or have access to your IP address and information about your visits to and activity on our Services as well as third-party websites and online services. These cookies and web beacons may be used to, among other things, target advertisements (including our advertisements), prevent you from seeing the same advertisements too many times, and to conduct research regarding the usefulness of certain advertisements to you.
2. How does Wild Vedas use the Personal Information it Collects?
The personal information we collect may be used by us for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent. For example, we may also use your personal information to respond to any of your customer service inquiries.
We use your personal information to operate and improve the Services and to deliver the products and services you have requested. We may also use this information to send you messages, including advertising that we think are relevant to your personal information or, where permitted and applicable, have someone else do that for us. We keep track of the pages you visit and the manner in which you use the Services to determine whether to make changes to the Services. We may also, from time to time, review your personal information and information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics. We may also notify you of changes to the Website.
We may further use your personal information to:
respond to your questions or inquiries;
to provide care for you at any location you may be receiving Services, including contacting emergency contacts as needed and agreed to
to personalise your Services experience and to allow us to deliver the type of content and product offerings in which you are most interested;
to administer a contest, promotion, survey or other Services features;
to supply you with requested information regarding products available through the Services;
to send you informational or promotional communications that you have agreed to receive;
to carry out other purposes that are disclosed to you and to which you consent; and
to carry out any other purpose permitted or required by law.
3. How does Wild Vedas use the Health Information it Collects?
The health information we collect may be used by us for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent.
We may use your health information to:
respond to your questions or inquiries;
to provide the Services;
to carry out other purposes that are disclosed to you and to which you consent; and
to carry out any other purpose permitted or required by law.
4. Does Wild Vedas Share Your Information with Third Parties?
We may share your personal information and health information with our trusted third-party service providers to help us manage and operate the Services, process your orders, perform statistical analysis, send you e-mails, mail or text messages, provide customer support, and perform other important services. Although these partners may not be affiliated with us, they are required to maintain the confidentiality of your personal information and are not authorized to discuss, disclose, or make any use of your personal information and health information except as necessary to provide such services. We may use service providers located outside of Canada, and, if applicable, your personal information and health information may be processed and stored in other countries and therefore may be subject to disclosure under the laws of those countries which may be less protective than those applicable in British Columbia, Canada. Please note that third-party websites may collect and treat information collected differently, so we encourage you to review the privacy policies of such third-party websites so that you understand how those websites collect, use, and share your information.
We may partner with third parties to help us collect and aggregate certain information collected on the Website. We may share this aggregated, non-personal information with existing and prospective business partners and advertisers for the purpose of generating personalized ads.
We and our third party service providers may disclose specific personal information or health information if we or they reasonably believe that it is necessary to: (i) investigate any suspected misuse of the Services; (ii) comply with applicable federal, provincial or municipal laws, rules, regulations or orders; (iii) to protect or defend the rights, property and interests of Wild Vedas, our customers, or the interests of our third party service providers; or (iv) under exigent circumstances, to protect the personal safety of users of the Services or the public. We will only disclose personal information or health information to government agencies for the purpose of complying with a subpoena, warrant or order issued or made by a court, person or body with jurisdiction to compel the production of personal information.
Your personal information and health information may be transferred to another entity that succeeds to all or part of our business in connection with a sale, reorganization, consolidation, or merger. You are deemed to consent to disclosure of your personal information and health information for those purposes.
4. Retention of Personal Information and Health Information
Personal information collected in any form will only be retained by us so long as it is necessary: a) for the purposes for which it was collected; b) to be retained by law; c) to address any issues that may arise at a later date. The length of time we retain personal information and health information varies, depending on the nature of the information. The retention period may extend beyond your relationship with us. When your personal information and health information is no longer required for our purposes, the information is either physically destroyed or deleted.
5. How Can You Unsubscribe or Change Your Information?
We want to communicate with you only if you want to hear from us. If you have provided us with your personal information, but later decide you no longer want us to send you any commercial information, you may unsubscribe by using the unsubscribe message in any of our commercial electronic communications. To unsubscribe from an e-mail list, please follow the instructions in any e-mail you receive.
If you would like to update or change your health information, personal information or preferences, or if you would like to have it removed or corrected, you may do so through the settings in your online account. You may also send your request to us via the points of contact listed at the end of this Privacy Policy. Please provide your full name, address, and email address so that we can locate you. We will respond to your request within a reasonable period of time, and we will use reasonable efforts to comply with your request. However, in some cases we may not be able to allow you to access certain personal information or health information in certain circumstances, such as if the information contains personal information or health information of other persons, or for other legal reasons. In such cases, we will provide you with a reasonable explanation as to why it is not possible to grant access to your personal information or health information.
6. What Security Measures does Wild Vedas use to Protect Your Information?
We take care to provide a level of security appropriate to the sensitivity of the personal information and health information we collect and maintain. We protect your personal information and health information by using organisational, and technological safeguards (appropriate to the sensitivity of such personal information) designed to help protect against unauthorised use, disclosure, or access.
Although we use reasonable and prudent measures to protect the Website, computer systems and any personal information and health information that we have collected from unauthorised access, use, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection. As a result, we cannot guarantee the security of information provided over the Internet or stored in our databases. Your transmissions are, therefore, at your own risk.
Not all of the pages on the Website are secure. Most of the pages on our Website provide information to you about Wild Vedas and our services and do not allow you to provide us with personal information or health information. As a result, these pages are not secured using encryption or other technology. We do, however, use industry standard technologies to secure all pages that allow you to provide us with personal information and/or purchase our products. You may use your browser tools to identify whether any particular webpage is “secure” or not.
Personal information and health information we collect may be stored and processed on servers located outside of Canada.
7. Your Choices
Consistent with applicable law, you may exercise any of the choices described in this section. Please note that we may ask you to verify your identity and request before taking further action on your request.
ACCESS
In certain jurisdictions, applicable law may entitle you to request access to or copies of your personal data stored by us. You may also be entitled to request copies of personal data that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
CORRECTION
In certain jurisdictions, applicable law may entitle you to request that we correct any errors or omissions in your personal Information and health information that is in our custody or under our control.
PROCESSING REQUESTS
Access and correction requests may be declined where permitted or required by applicable law. If an access or correction request cannot be accommodated, we will notify you within 30 days of making the request, of the reasons for the refusal and keep a record of the refusal and the reasons therefor.
Contact Us
We welcome your comments and questions. Please contact us at:
nicki@wildyogacollective.com
Attn: Privacy Policy Inquiries
Copyright © 2024 Wild Vedas. All rights reserved.
LAST UPDATED: Dec 5, 2024